Einstein GPT, the world’s first generative AI CRM technology, which delivers AI-created content across every sales, service, marketing, commerce, and IT interaction, at hyperscale. With Einstein GPT, Salesforce will transform every customer experience with generative AI. Generative AI is the…
Personalized marketing is key to building customer relationships. So why aren’t more brands delivering it? Customers are less brand loyal than ever and will readily change to companies who provide them with a better experience. A recent Salesforce survey found…
The short answer is “absolutely.” Salesforce Digital 360 has recently become the new industry standard for communicating with customers on the level they have come to expect. It allows businesses to connect with their audiences on the platforms they prefer,…
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