(Vietnamese version below) In today’s digital era, customers expect personalized and seamless experiences across every touchpoint. Businesses not only need to attract new customers but also nurture, retain, and continuously optimize their experience. That’s why Salesforce Marketing Cloud (MC) has become the marketing automation…
(Vietnamese only) Tại sao những doanh nghiệp nhỏ đang bứt phá nhờ CRM, còn bạn thì chưa? Cùng khám phá các ví dụ thực tế về lợi ích mà CRM mang lại.
Personalized marketing is key to building customer relationships. So why aren’t more brands delivering it? Customers are less brand loyal than ever and will readily change to companies who provide them with a better experience. A recent Salesforce survey found…