Everyone knows about the importance of great service. So why aren’t more companies delivering it? For many customers, the service a company provides is as important as the goods or services it offers. And with people less brand loyal than…
[Please scroll down for Vietnamese version] Salesforce Service Cloud: An OverviewSalesforce Service Cloud is a customer service platform designed to help businesses deliver exceptional customer experiences. It is a cloud-based solution that allows organizations to interact with their customers through…