[Please scroll down for Vietnamese version] Salesforce Service Cloud: An OverviewSalesforce Service Cloud is a customer service platform designed to help businesses deliver exceptional customer experiences. It is a cloud-based solution that allows organizations to interact with their customers through…
[Please scroll down for Vietnamese version] Sales Cloud is a part of the Salesforce CRM (Customer Relationship Management) application used to manage the sales process. Sales Cloud provides a range of tools to support sales-related activities, including managing potential customers, managing orders,…
[Please scroll down for Vietnamese version] Salesforce offers a wide range of features and tools that can benefit businesses of all sizes and industries. However, the specific features that are most useful will depend on your company’s needs and goals.…
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