(Vietnamese version below) In today’s digital era, customers expect personalized and seamless experiences across every touchpoint. Businesses not only need to attract new customers but also nurture, retain, and continuously optimize their experience. That’s why Salesforce Marketing Cloud (MC) has become the marketing automation…
Customers are the lifeblood of any business. Finding new customers is key to growth, but so is keeping the ones you already have and building strong relationships with them. The right technology can help. What is Customer Relationship Management (CRM)…
(Vietnamese only) Tại sao những doanh nghiệp nhỏ đang bứt phá nhờ CRM, còn bạn thì chưa? Cùng khám phá các ví dụ thực tế về lợi ích mà CRM mang lại.